Shipping policy

Where we ship

We ship within the United States: all 50 states, plus Puerto Rico and US territories. We don't ship internationally at this time.

What it costs

Free shipping on orders of $75 or more

Orders under $75: flat $4.89 standard shipping

How long it takes

Every shirt is printed after you order, so delivery has two parts:

Printing: usually 2–7 business days

Shipping: usually 2–5 business days in the US by standard shipping

So most orders arrive in about 4–12 business days after you order. These are estimates, not guarantees. Busy seasons (like the holidays), stock shortages, and carrier delays can add time. Orders to Alaska, Hawaii, Puerto Rico and US territories can take an extra 7–12 business days. Business days are Monday–Friday, not counting holidays.

Ordering several shirts? They may arrive in separate packages on different days, since each one may be printed at whichever print shop is closest to you.

Tracking

When your order ships, you'll get an email with a tracking link. Tracking can take a few business days to update after the label is created, so if it looks stuck at first, give it a little time.

Double-check your address

Please make sure your shipping address is complete and correct at checkout. Shirts go straight to the carrier once they're printed. If you spot a mistake, email us right away. We can usually fix it before the order goes to production, but not always after.

If a package comes back because the address was wrong or incomplete, we'll work with you to reship it. The cost of reshipping is on the customer.

Lost or late packages

If your order hasn't arrived 30 days after you placed it, email us at info@tachstitch.shop so we can track it down and send a replacement if it's lost. Before you do, please check the address on your order confirmation and check with your local post office, because packages are sometimes held there for pickup.

"Tracking says delivered, but I don't have it"

Check with neighbors, around your property, and with your local post office, and give it a day or two, since packages sometimes show up late. Still nothing? Email us and we'll look into it case by case.

Holiday orders

We'll post order-by dates for the holidays once our print partner publishes them.